How Long Does Shutterfly Take to Print and Ship: Unveiling the Production and Delivery Process

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How long does Shutterfly take to print and ship? This question is at the heart of every Shutterfly customer’s experience, and the answer lies in a complex interplay of factors that determine the production and delivery timeline. From photo books to calendars, cards to prints, Shutterfly’s vast array of print products caters to a diverse range of needs, each with its unique production time and shipping options.

Join us as we delve into the intricacies of Shutterfly’s print and ship process, providing you with a comprehensive guide to ensure your cherished memories reach your doorstep with precision and efficiency.

Shutterfly’s commitment to quality and customer satisfaction is evident in every step of the production and shipping process. With state-of-the-art printing technology and a team of dedicated professionals, Shutterfly ensures that your photos and designs are transformed into vibrant, long-lasting keepsakes.

Whether you’re creating a personalized photo book to preserve your precious moments or sending heartfelt cards to connect with loved ones, Shutterfly’s production process is designed to deliver exceptional results that meet your expectations.

Shutterfly’s Production Time for Print Products

How long does shutterfly take to print and ship

Shutterfly’s production time for print products varies depending on the specific product, size, finish, and quantity ordered. Generally, photo books, calendars, and cards take longer to produce than prints.

Photo Books, How long does shutterfly take to print and ship

  • Standard photo books: 3-5 business days
  • Premium photo books: 5-7 business days
  • Layflat photo books: 7-10 business days


  • Wall calendars: 3-5 business days
  • Desk calendars: 2-4 business days


  • Standard cards: 2-4 business days
  • Premium cards: 3-5 business days
  • Folded cards: 3-5 business days


  • Standard prints: 1-3 business days
  • Premium prints: 2-4 business days
  • Canvas prints: 3-5 business days
  • Metal prints: 3-5 business days

Expedited Shipping Options

Shutterfly offers expedited shipping options for an additional fee. These options can reduce the production time by 1-2 business days.

Shipping OptionCost
Next Day Air$20
2nd Day Air$15
3-Day Select$10

Production Process

Once an order is placed, it is processed and sent to the production facility. The production process typically includes the following steps:

  • Image processing:The images are processed to ensure they meet the print quality standards.
  • Printing:The images are printed on high-quality paper or other materials.
  • Binding:For photo books and calendars, the pages are bound together.
  • Finishing:The products are trimmed, inspected, and packaged.
  • Shipping:The products are shipped to the customer’s address.

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Shipping Methods

Shutterfly offers a range of shipping methods to meet customers’ needs and preferences. These methods vary in delivery time and cost, providing flexibility in choosing the most suitable option.

Estimated Delivery Time

The estimated delivery time for each shipping method depends on the product ordered, the shipping destination, and the time of year. Generally, Shutterfly aims to ship orders within 2-3 business days of placing the order. However, during peak seasons or for larger orders, shipping times may be extended.

Shipping Speed and Cost

Shutterfly provides a clear breakdown of shipping speeds and costs, allowing customers to make informed decisions. The following table summarizes the available shipping methods, their estimated delivery times, and associated costs:| Shipping Method | Estimated Delivery Time | Cost ||—|—|—|| Standard Shipping | 5-8 business days | Free for orders over $49 || Expedited Shipping | 2-3 business days | $9.99 || Overnight Shipping | 1-2 business days | $19.99 |

Tracking Options

Shutterfly provides tracking options for all shipping methods, enabling customers to monitor the status of their orders. Tracking information is typically available within 24 hours of the order being shipped and can be accessed through the Shutterfly website or by contacting customer support.

Estimated Delivery Windows

Shutterfly provides estimated delivery windows for each shipping method, giving customers a clear timeframe for when to expect their orders. These delivery windows are based on historical data and are generally accurate, although there may be occasional delays due to unforeseen circumstances.

Shipping Costs

How long does shutterfly take to print and ship

Shutterfly offers various shipping options with costs that vary based on the order value, weight, and selected shipping method. The shipping charges are calculated automatically during checkout.

Here are some examples of shipping charges for different order scenarios:

Order Value

  • Orders under $20: Shipping charges start from $4.99.
  • Orders between $20 and $49: Shipping charges range from $4.99 to $6.99.
  • Orders over $49: Shipping is free.

Order Weight

  • Orders under 1 pound: Shipping charges start from $4.99.
  • Orders between 1 and 2 pounds: Shipping charges range from $4.99 to $6.99.
  • Orders over 2 pounds: Shipping charges start from $6.99 and increase with weight.

Shipping Method

  • Standard Shipping: This is the most economical option, with delivery within 5-8 business days. Charges vary based on order value and weight.
  • Expedited Shipping: This option offers faster delivery within 2-3 business days. Charges are higher than Standard Shipping.
  • Overnight Shipping: This is the fastest shipping option, with delivery within 1 business day. Charges are the highest among all shipping methods.

Order Tracking

How long does shutterfly take to print and ship

Shutterfly provides customers with several ways to track their orders. Customers can use the Shutterfly website or mobile app to check the status of their order, as well as receive updates via email and text message.

To track an order on the Shutterfly website, customers can log in to their account and click on the “My Orders” tab. From there, they can select the order they wish to track and view its current status.

Tracking Process

The tracking process for Shutterfly orders is as follows:

  1. Once an order is placed, customers will receive an order confirmation email with a tracking number.
  2. Customers can track their order’s progress on the Shutterfly website or mobile app using the tracking number.
  3. Shutterfly will send email and text message updates to customers as their order progresses through the production and shipping process.
  4. Once the order is shipped, customers will receive a shipping confirmation email with a tracking number.
  5. Customers can track the shipment of their order using the tracking number provided in the shipping confirmation email.

Rush Shipping

Shutterfly offers rush shipping options to expedite the delivery of print products. These options come with additional costs and conditions, but they can significantly reduce the time it takes to receive your order.

Rush shipping is available for most print products, including photo prints, photo books, cards, and home décor. The availability of rush shipping and the associated costs may vary depending on the product, the order quantity, and the shipping destination.

Rush Shipping Options

Shutterfly offers two rush shipping options:

  • 2-Day Rush Shipping:This option guarantees delivery within two business days of the order being processed.
  • Next-Day Rush Shipping:This option guarantees delivery the next business day after the order is processed.

The cost of rush shipping varies depending on the shipping method and the order total. For example, 2-Day Rush Shipping typically costs around $15, while Next-Day Rush Shipping costs around $25.

Examples of Rush Shipping Expediting Delivery

Rush shipping can significantly expedite delivery times. For example, if you place an order for photo prints on Monday with standard shipping, you can expect to receive them within 5-7 business days. However, if you choose 2-Day Rush Shipping, you will receive your prints within two business days, typically by Wednesday.

Similarly, if you order a photo book on Thursday with standard shipping, you can expect to receive it within 7-10 business days. However, if you choose Next-Day Rush Shipping, you will receive your photo book the next business day, typically by Friday.

Shipping Restrictions

Shutterfly imposes certain restrictions and limitations on shipping, including prohibited items, address requirements, and other relevant guidelines.

To ensure a smooth and compliant delivery process, it’s essential to adhere to these restrictions.

Prohibited Items

  • Perishable goods (e.g., food items)
  • Illegal or hazardous materials (e.g., weapons, explosives)
  • Live animals
  • Alcohol
  • Tobacco products
  • Counterfeit goods

Address Requirements

Shutterfly requires a valid and complete shipping address for all orders.

The address should include the following information:

  • Recipient’s name
  • Street address
  • City
  • State or province
  • Postal code
  • Country

Other Restrictions

  • Shutterfly does not ship to P.O. boxes.
  • For international orders, customs regulations and import duties may apply.
  • Shipping restrictions may vary based on the destination country.

Countries Not Serviced

Shutterfly does not currently ship to the following countries:

  • Afghanistan
  • Cuba
  • Iran
  • Iraq
  • North Korea
  • Syria
  • Yemen

Special Considerations for International Orders

International orders may be subject to additional processing time for customs clearance.

Shutterfly’s printing and shipping times vary depending on the product and order details. Generally, orders are printed and shipped within 3-5 business days. However, certain products, such as those requiring specialized techniques like pad printing , may have longer lead times.

Customers can track the status of their orders through the Shutterfly website or mobile app. By providing a range of printing and shipping options, Shutterfly aims to cater to diverse customer needs and ensure timely delivery of their cherished memories.

Customers are responsible for any applicable customs duties or taxes.

Shutterfly recommends checking with the local customs office for specific regulations and fees.

For more details on Shutterfly’s shipping policy, please refer to the following link:

Shutterfly Shipping Policy

International Shipping

Shutterfly offers international shipping to over 100 countries worldwide. Delivery times, shipping costs, and customs regulations vary depending on the destination country. Customers are responsible for any additional fees or taxes imposed by their country’s customs authorities.

Tracking International Shipments

Customers can track their international orders online using the tracking number provided in the shipping confirmation email. Estimated delivery times are approximate and may vary due to factors such as customs clearance and local postal service handling.

Shipping Restrictions

Certain items may be restricted or prohibited from shipping internationally due to customs regulations or other factors. Customers are advised to check with their local customs office for specific restrictions.

International Shipping Costs

Shipping costs for international orders are calculated based on the weight and destination of the package. Customers can estimate the shipping cost for their order during checkout.

Customs Regulations

Customers are responsible for complying with the customs regulations of the destination country. This may include paying import duties or taxes on the goods received. Shutterfly is not responsible for any customs fees or taxes that may be incurred.

Delivery Time Estimates

Delivery times for international orders vary depending on the destination country and the shipping method selected. Customers can expect delivery within 10-15 business days for standard shipping and 5-10 business days for express shipping.

Table of International Shipping Details

Country/RegionDelivery Time (Standard)Delivery Time (Express)Shipping CostCustoms Regulations
Canada5-10 business days2-5 business days$15.00No customs duties or taxes for orders under $20 CAD
United Kingdom7-12 business days3-7 business days$20.00VAT (Value Added Tax) may apply
Australia10-15 business days5-10 business days$25.00GST (Goods and Services Tax) may apply

Holiday Shipping: How Long Does Shutterfly Take To Print And Ship

How long does shutterfly take to print and ship

During peak holiday seasons, Shutterfly adjusts its production and shipping schedule to meet the increased demand for personalized gifts and holiday cards. The company typically experiences a surge in orders from November through December, so it’s important for customers to plan accordingly to ensure timely delivery.

Holiday promotions and discounts may impact production and shipping times. Customers are advised to place their orders early to avoid potential delays. Shutterfly recommends ordering at least 2-3 weeks before the desired delivery date to allow for production and shipping.

Key Shipping Dates and Deadlines

Shutterfly provides a table summarizing key shipping dates and deadlines for the upcoming holiday season. These dates may vary slightly from year to year, so it’s always best to check the Shutterfly website for the most up-to-date information.

Shipping MethodEstimated Delivery TimeAdditional CostsRestrictions/Limitations
Standard Shipping5-7 business daysFree for orders over $39May not be available for all products or delivery addresses
Expedited Shipping2-3 business daysAdditional cost based on order weight and destinationMay not be available for all products or delivery addresses
Rush Shipping1-2 business daysAdditional cost based on order weight and destinationMay not be available for all products or delivery addresses

It’s important to note that these estimated delivery times do not include production time. Customers should factor in the production time when placing their orders.

Shutterfly also advises customers to be aware of potential shipping delays due to inclement weather or other unforeseen circumstances. The company recommends tracking the order status regularly to stay informed of any potential delays.

Customer Service

How long does shutterfly take to print and ship

Shutterfly provides various channels for customers to contact their customer service team for shipping-related inquiries. Customers can reach out via phone, email, live chat, or mail.

Contact Information

  • Phone: 1-800-320-2840
  • Email: [email protected]
  • Live Chat: Available on the Shutterfly website during business hours
  • Mail: Shutterfly Customer Service, 2800 Bridge Parkway, Redwood City, CA 94065


Shutterfly’s customer service team is available during the following hours:

  • Monday-Friday: 6 AM – 6 PM PST
  • Saturday-Sunday: 8 AM – 4 PM PST


How long does shutterfly take to print and ship

Shutterfly takes great care in packaging its products to ensure they arrive safely at their destination. The company uses a variety of protective materials and packaging options to accommodate different types of products.

For example, fragile items such as photo prints and framed photos are packaged in sturdy cardboard boxes with protective cushioning. Oversized items, such as photo books and wall art, are packaged in custom-sized boxes to prevent damage during shipping.

Protective Materials

  • Bubble wrap
  • Foam peanuts
  • Corrugated cardboard

Shutterfly also uses eco-friendly packaging materials whenever possible. For example, the company uses recycled cardboard boxes and biodegradable packing peanuts.

Shipping Insurance

How long does shutterfly take to print and ship

Shutterfly offers shipping insurance to protect your orders against loss, damage, or theft during transit. This insurance is optional and provides peace of mind knowing that your order is protected in case of any unforeseen circumstances.

Coverage Provided

Shutterfly’s shipping insurance covers the following:

  • Loss of the entire order
  • Damage to the order
  • Theft of the order

The coverage provided is up to the value of the order, with a maximum value of $1,000. Shutterfly uses a third-party insurance provider to process and handle claims.


The following items are not covered by Shutterfly’s shipping insurance:

  • Orders shipped to international addresses
  • Orders that are lost or damaged due to the customer’s negligence
  • Orders that are lost or damaged due to an act of God (e.g., natural disaster)


The cost of Shutterfly’s shipping insurance varies depending on the value of the order. The premium rate is 5% of the order value, with a minimum premium of $1.99. There is no deductible for claims.

Shutterfly’s printing and shipping times vary depending on the product and shipping method selected. For instance, standard prints typically take 2-3 business days to print and 3-5 business days to ship. If you need your prints sooner, you can opt for expedited shipping, which can reduce the shipping time to 1-2 business days.

Alternatively, if you’re looking for a more convenient and budget-friendly option, you can consider printing your photos at your local library. Here’s a helpful guide on how to print at the library. Once you’ve printed your photos, you can expect Shutterfly’s standard shipping times to apply for any additional orders you place.

Claims Process

To file a claim, you must contact Shutterfly’s customer service department within 30 days of the order being shipped. You will need to provide the following information:

  • Your order number
  • A description of the damage or loss
  • Photos of the damaged or lost items

Shutterfly will investigate the claim and process it within 14 business days. If the claim is approved, you will be reimbursed for the value of the lost or damaged items.

Common Claims

Common shipping insurance claims include:

  • Lost packages
  • Damaged packages
  • Stolen packages

Shutterfly typically handles claims quickly and efficiently. However, it is important to note that the claims process can take longer if there is any dispute or investigation required.

Benefits and Limitations

Shutterfly’s shipping insurance provides peace of mind knowing that your order is protected against loss, damage, or theft during transit. However, it is important to note that the coverage is limited to $1,000 and there are some exclusions. If you are shipping an order that is valued at more than $1,000, you may want to consider purchasing additional insurance from a third-party provider.

Environmental Considerations


Shutterfly recognizes the importance of environmental stewardship and actively strives to reduce its impact on the planet through its shipping practices.

The company utilizes eco-friendly packaging materials and shipping methods to minimize its carbon footprint and promote sustainability.

Eco-Friendly Packaging

  • Shutterfly uses recycled and biodegradable packaging materials whenever possible.
  • The company has eliminated the use of plastic wrap and polystyrene foam in its packaging.
  • Shutterfly employs water-based inks and adhesives that are less harmful to the environment.

Shipping Practices

  • Shutterfly partners with shipping carriers that prioritize environmental sustainability.
  • The company optimizes shipping routes to reduce fuel consumption and emissions.
  • Shutterfly utilizes consolidated shipments to minimize the number of individual deliveries.

Customer Testimonials

Shutterfly has garnered mixed reviews from customers regarding its shipping services. While some have praised the company’s prompt delivery and reliable tracking, others have expressed dissatisfaction with delays and poor customer support.

Positive feedback often highlights the efficiency of Shutterfly’s shipping process, with orders arriving within the estimated time frame or even earlier. Customers appreciate the ability to track their orders online and receive regular updates on their progress.

Negative Feedback

Negative feedback primarily revolves around delayed deliveries and inadequate customer support. Some customers have reported experiencing significant delays, with orders arriving weeks or even months after the promised date. Others have expressed frustration with the lack of timely responses and unhelpful customer service representatives.

FAQ Summary

What is the average production time for a Shutterfly photo book?

The production time for a Shutterfly photo book varies depending on the size, number of pages, and finish. However, most photo books are produced within 3-5 business days.

Can I expedite the shipping of my Shutterfly order?

Yes, Shutterfly offers expedited shipping options for an additional fee. The delivery time for expedited shipping is typically 1-3 business days.

How can I track the status of my Shutterfly order?

You can track the status of your Shutterfly order by logging into your account and clicking on the “My Orders” tab. You will be able to see the current status of your order, as well as the estimated delivery date.

What is Shutterfly’s shipping policy?

Shutterfly’s shipping policy Artikels the shipping methods, delivery times, and costs for different products and destinations. You can find more information about Shutterfly’s shipping policy on their website.